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IMPRUTHVI
E-commerce · Backend Developer

Fleet Mart

E-commerce platform that reduced fraud by 90% with multi-tier approvals

Nov 2021 – Feb 2022

500+

Users

90%

Fraud Reduction

JWT

Auth

LaraveljQueryMySQLRazorpay APIBootstrapJWT

The Challenge

Fleet Mart needed a B2B e-commerce platform with strict order approval workflows to prevent fraudulent purchases — a significant problem with their previous system.

My Role

Backend developer responsible for:

  • Laravel REST API architecture
  • JWT authentication system
  • Multi-tier approval workflow engine
  • Razorpay payment gateway integration

Technical Highlights

Multi-Tier Approval Workflow

Designed a state-machine-based approval system:

  Order Created → Manager Review → Finance Approval → Payment → Fulfilled
       │              │                  │
       ▼              ▼                  ▼
    Cancelled      Rejected           Rejected

Each tier has role-based access, email notifications, and audit logging.

Fraud Prevention

The multi-tier approval system, combined with JWT authentication and audit trails, reduced fraudulent orders by 90%.

Payment Integration

  • Razorpay API for Indian payment methods (UPI, cards, netbanking)
  • Webhook signature verification for payment confirmations
  • Idempotent processing to prevent double charges

Key Results

  • Served 500+ users on the platform
  • Reduced fraud by 90% through multi-tier approvals
  • Reliable payment processing via Razorpay
  • Full audit trail for compliance

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